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Privacy Policy with Accessibility Statement

Effective Date: 26/11/2024

At TT Tools Ltd, protecting your privacy is our priority. This policy outlines how we collect, use, and safeguard your information when you visit our website (https://tttoolsltd.co.uk/) or use our services, such as custom wheel spacers, wheel machining, and other precision-engineering solutions.

1. Information We Collect

1.1 Personal Information:

We collect details like:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

1.2 Order Details:

When placing a custom order, we collect:

  • Car brand, model, year, and wheel specifications

  • Preferences, spacer type, and other custom requests

1.3 Technical Information:

To enhance your experience, we may collect:

  • IP address

  • Browser type and version

  • Device details

  • Cookies and tracking data

2. How We Use Your Information

Your information helps us:

  • Process and fulfill custom orders for wheel spacers and other products.

  • Respond to inquiries and provide exceptional customer support.

  • Send order confirmations, updates, and service-related communications.

  • Improve our website and enhance your user experience.

  • Comply with legal obligations.

3. Sharing Your Information

We never sell, trade, or rent your information. However, we may share it with trusted partners, such as:

  • Payment processors

  • Shipping and logistics companies

  • IT service providers

These third parties are bound to keep your information secure and use it only as directed by us.

4. Data Security

We employ advanced technical measures to safeguard your data against unauthorized access, alteration, or misuse. While we prioritize security, we cannot guarantee absolute protection of your information.

5. Your Rights

You have the right to:

  • Access the personal data we hold.

  • Correct inaccurate or incomplete information.

  • Request deletion of your personal data, subject to legal requirements.

  • Opt out of marketing communications at any time.

To exercise these rights, email us at sales@tttoolsltd.co.uk.

6. Cookies

Our website uses cookies to:

  • Enhance your browsing experience.

  • Analyze traffic and performance.

  • Remember your preferences.

You can modify your browser settings to decline cookies, but some website features may not function as intended.

7. Third-Party Links

Our site may link to external websites. Please note that we are not responsible for the privacy practices or content of those sites. Review their policies for more details.

8. Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with the revised Effective Date.

9. Contact Us

For questions or concerns, reach out to us:

TT Tools Ltd

  • Address: 29 Drapers Road, South Woodham Ferrers, Chelmsford, Essex, CM3 5UH

  • Email: sales@tttoolsltd.co.uk

  • Phone: 01245 325868

​

10. Accessibility Statement

At TT Tools Ltd, we are committed to making our website and services accessible to all individuals, including those with disabilities. Our goal is to provide a seamless user experience and ensure our digital content meets accessibility standards.

Steps We’ve Taken to Improve Accessibility:

  • Use of clear, easy-to-read fonts and layouts.

  • Alternative text for images to aid screen reader users.

  • Keyboard navigation support across our website.

  • Regular reviews and updates to improve accessibility features.

Need Assistance?

If you encounter any accessibility issues or require help navigating our website, please contact us:

We value your feedback and will continue to enhance accessibility to meet the needs of all our users.

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